Quality Control
All of our items are fully guaranteed. All of the Vinyl listed on our website is in (at least) VG+ Condition; most are in EX or EX+ Condition. All of the CDs are in (at least) VG+ Condition. If we have any items on our website that are only in Fair Condition, this will be specifically stated in the item description. The product images on our website depict the product as closely as possible, however very occasionally the image may be slightly different to the actual item. If you have any questions please call us free on 0800-846952 or email info@vinylcountdown.co.nz As part of the check out process, you will be required to select a shipping option. In some cases (for example, large orders or purchases from overseas) the shipping options provided may not cover the specifics of your purchase. We can calculate shipping costs for specific orders for you – if you have any questions please call us free on 0800-846952 or email info@vinylcountdown.co.nz
Where Are We?
Our physical store is located at 109 Devon Street West, New Plymouth, New Zealand. We’re just up from the “Kina” Art Store and Opposite the TSB Showplace. If you are in New Zealand, you can free call us on 0800-846952, or you can email us at info@vinylcountdown.co.nz. Our website is open 24/7 of course.
Sell Your Unwanted Music!
Yes, you can Trade In or Sell your unwanted LPs 45s and CDs at Vinyl Countdown. We’re open 7 Days, so feel free to drop in with your unwanted music any time, and we’ll take a look and offer you a price. We can also assess large collections throughout New Zealand, so please give us a call!
When Are We Open?
We are open 7 Days: Monday-Friday 9.15am-5pm. Saturday 10am-3pm. Sunday 10am-2pm.
Searching For Items On Our Website
You can easily filter your search for specific genres, new/secondhand items or different formats on our website. Here are a few examples: (1) To search for only “Punk” vinyl, enter the words “Punk” and “Vinyl” into the search field. If you are only looking for Punk 12″ singles, enter “Punk”, “Vinyl” and “12”. (2) If you are looking for secondhand New Zealand vinyl, enter “New Zealand”, “Vinyl” and “Secondhand”. If you only want to to see 7″ singles and “7” to this search. (3) To search for Reggae CDs, enter “Reggae” and “CD”. Add “Secondhand” to filter further. (4) If you only want to see the “HipHop” discounted new vinyl, enter “HipHop” and “Special Price”. (5) If you want to only see your search items under a specific price, enter the price limit amount under the search field. Happy shopping!